Global Director Business Operations & Strategy
Our client is a global leader in travel experiences, serving over 2.3 billion passengers annually through a diverse network of 5,500+ outlets across more than 75 countries on six continents. With a traveler-first approach and a presence in airports, motorways, cruise lines, seaports, and railway stations, the company is committed to transforming the travel experience. Backed by an ambitious strategic vision and a recent merger with a major travel F&B company, they are positioned to lead a Travel Experience Revolution.
Role Objective
As the Global Director of Business Operations & Strategy, you will drive strategic alignment and operational excellence to scale advertising and retail media monetization. This high-impact role reports directly to the SVP of Advertising and Commercialization and partners closely with C-suite executives, regional leadership, and cross-functional teams in product, sales, and finance.
You’ll play a key role in standardizing and optimizing global monetization strategies and establishing a high-performance advertising operation. This position is based in Berlin, Germany, with expectations to transition from remote work to a hybrid setup.
Key Responsibilities
- Lead the development and execution of a global strategy to drive advertising and retail media monetization across all business lines
- Enhance operational efficiency by standardizing agreements, streamlining processes, and aligning finance and sales integration
- Identify and implement opportunities to optimize pricing models, media assets, and go-to-market strategies to fuel revenue growth
- Align regional teams, category management, and media sales functions under a unified strategic vision
- Deliver executive-level insights through structured reporting on KPIs, revenue performance, and investment outcomes
Your Profile
- Minimum of 8 years’ experience in strategy consulting or high-growth environments within AdTech, Media, or Retail sectors
- Deep understanding of digital advertising, media monetization, or marketing strategy
- Strong financial expertise with the ability to design monetization frameworks, measure performance, and optimize ROI
- Proven experience managing stakeholders within complex, matrixed global organizations
- Excellent command of English, both written and spoken; other languages are advantageous
- Skilled in leading diverse, cross-functional teams in an international setting
- Able to communicate insights and strategies clearly to senior leadership and key partners
- Comfortable in dynamic, fast-paced, and evolving environments akin to a startup culture
- Exceptional ability to distill complex information for executive decision-making
- Demonstrated consultative abilities, relationship-building skills, and a proactive, results-driven mindset
- Willingness to travel as needed for client engagements and team collaboration
- Cultural sensitivity and an understanding of global business practices
- Executive-level presentation skills, both verbal and written
